Below is a selection of reviews left across Google, Facebook and our own customer feedback cards over the past year. We average 4.9 stars across 187 reviews. We read every one and we respond to every one.
"My Samsung French door quit cooling the night before Thanksgiving. They got a tech out by ten the next morning, diagnosed a bad evap fan, had the part on the truck, and we hosted dinner the same day. No upsell, no panic pricing."
"Called three other shops about my LG washer giving an OE error. This shop was the only one who asked me to check the drain filter before charging me a trip. Turned out it was a sock. They walked me through it for free. I called them back two weeks later for a real repair on my dryer."
"We run a short-term rental in Nashville and a stove element failed the morning of a check-in. The tech swapped the element in forty minutes, and the guests never knew. Saved our review streak."
"My fridge had been running constantly for weeks and I assumed compressor. The tech showed me the coils were caked with cat hair, vacuumed them and reset the unit. Charged me a service call only. Saved me probably a thousand dollars."
"Their smart-appliance specialist worked on my Cafe range. He ran the firmware update, replaced the spark module, and was out of here in under an hour. Texted me before he came and called when he was done. This is how service is supposed to work."
"Honest people. My dryer had been running long for years. The tech pulled the vent, found a bird's nest at the cap, replaced the foil duct with rigid metal, and the dryer is faster than when I bought it. The vent service was a quarter of what I was about to spend replacing the dryer."
"They were the only shop willing to work on my old Speed Queen. The tech came out, swapped the timer, gave me a year of laundry back. Wonderful service."
"Bosch dishwasher would not drain. The tech found a snapped knockout plug from a previous handyman job and had us running in twenty minutes. Charged us the diagnostic only."
"They diagnosed my LG fridge as a covered compressor under the class-action settlement. Other shops were going to charge me 900 for the repair. The shop handled the paperwork with LG and I paid the labor only."
"Sunday call, ice maker on my Whirlpool quit during a family gathering. They came out the same afternoon for the standard rate plus the after-hours fee. The dispatcher was kind on the phone, the tech was fast at the house, and the ice was back by dinner."
If we have done work for you and you want to leave a review, find us on Google. Reviews help small local shops like ours stay competitive against the national directories that dominate the first page of search.
Skip the form. Call the dispatch line and we will tell you a price range before we even leave the shop. We answer the phone in person, 24 hours a day, every day of the week.
You will speak to a local Rocky Mount tech in under a minute, get a price range over the phone, and most weekdays we are on your driveway the same afternoon. No forms. No call-center. No upsells.
Call (252) 651-8162 now